1.800.234.5326

CONTACT US

We’d love to hear from you! ScannerGuardCard® is dedicated to providing you with the best customer care available. So please contact us with your questions, comments or concerns. Feel free to call us or contact us via email using the form below.

Phone: 1.800.234.5326 Address: Scanner Guard Corporation
11111 Biscayne Blvd
Suite 415 Bld 1
Miami, Florida 33181

Shipping Details

  • All orders are shipped within 3-5 business days.
  • We do not ship on weekends or holidays.
  • For your protection, all suspicious orders are subject to verification.
  • Orders are shipped from Miami, Florida. Most orders are delivered within 4 business days. Hawaii and Alaska may take up to 10 business days.

Return Policy

At ScannerGuardCard®, we have a strong belief in customer satisfaction and strive to satisfy our customers 100% of the time. This commitment is backed up by our 30-Day Money Back Guarantee (less shipping and handling).

If for any reason you are not completely satisfied with our product, feel free to return the ScannerGuardCard® system within 30 days of the ship-to date for a full refund of that product (less any shipping and handling fees). A refund will not be processed until we receive and verify your return order at the address below.

In order to return your product and receive a refund, you must obtain a Return Merchandize Authorization (RMA) from our customer service department. Call 1-800-234-5326 to speak with one of our representatives.

 

  • To guarantee timely refund processing, please mail all product returns to the address listed below along with your RMA number. Our returns department is not able to accept returned packages without an RMA number. Any returns without an RMA number will be disposed of and no refund will be given.
  • Shipping and handling charges are non-refundable. In addition, the customer is responsible for paying the return shipping charges for products returned to ScannerGuardCard®.
  • Refund packages marked “Return to Sender” cannot be processed by our returns department and no refund will be given.
  • Order purchase refunds will only be credited to the same credit card to which they were originally charged.

Please send returns to:

Scanner Guard Corporation
11111 Biscayne Blvd
Suite 415 Bld 1
Miami, Florida 33181

 

On average how long does it take to process product returns?
Once the returns department has received your package along with the RMA number, it will generally be processed within 2 business days to. After we have processed the return, it will take a few days for the money to post to your bank account depending on your credit or bank card policy.

What if there was a shipping or delivery problem with the order?
If you experience any problem with your order, please contact our Customer Service Support at 1-800-234-5326 immediately. Our Customer Service department is committed to you satisfaction and will be happy to address any questions, problems or issues that you may have.

30 Day Money-Back Guarantee

Scanner Guard Money Back GuaranteeAt ScannerGuardCard®, we strive to ensure that each of our customers are completely satisfied with our product. We are so positive that you will feel the same, we provide a risk free 30-day money-back guarantee (less Shipping and Handling).

 

We DO NOT guarantee that you will properly use the ScannerGuardCard®. Directions on how to properly use the ScannerGuardCard® are on this website, on the package you receive and also on the back of the card itself. However, since we can not control how you use them in your wallet, it is impossible for us to guarantee the protection of your identity. We do guarantee that the product you receive is what you thought you were receiving and there is no surprises when you receive ScannerGuardCard® in the mail.

 

We are so confident that the ScannerGuardCard® will meet all of your expectations that we guarantee it for 30 days or your money back. If you aren’t completely satisfied for any reason, simply contact us within the first 30 days of your purchase and we will take care of the rest. It’s really that simple. Guaranteed!